Matadorbet Terms & Conditions — Learn More in Full Bengali

These terms and conditions form a legal agreement between Matadorbet and all its users. By using the Matadorbet website or mobile app, you agree to be bound by these terms. If you disagree with any part of them, please refrain from using our services.

Matadorbet is an internationally licensed online betting platform. We provide services specifically tailored to users in Bangladesh. These terms have been written in plain language so that all users can easily understand them.

• These Terms and Conditions are available in both Bengali and English.
• In the event of any conflict between the two language versions, the English version shall prevail.
• Matadorbet services are only available in regions where they are legally permitted.
• These Terms and Conditions apply in full to any use of any part of the platform.

To open an account on Matadorbet, you must be 18 years of age or older. All information provided during registration must be accurate and truthful. Accounts created with false information may be closed and balances forfeited at any time.

One account per person

No individual may create more than one account. If multiple accounts are detected using the same mobile number, email address, national ID number, or device, all associated accounts will be closed and any remaining balances will not be refunded.

• Keep your account password private — Matadorbet will never ask for it.
• If you notice any suspicious activity on your account, contact support immediately.
• Account information must not be shared with any third party.
• Betting on behalf of others or managing someone else's account is strictly prohibited.
• Genuine documents must be submitted for KYC verification.

Before placing a bet on Matadorbet, make sure you fully understand the betting rules. Once a bet is submitted, it cannot be cancelled unless the match or event itself is cancelled. Always review the odds and stake carefully before confirming your bet.

Odds Changes

Odds may change up until the moment your bet is submitted. The odds at the time of confirmation are final. In Live Betting, odds shift rapidly — always check the current odds before placing your bet.

Bet cancellation scenarios

• If a match or event is cancelled in full, the stake will be refunded.
• Matadorbet reserves the right to void any bet placed at incorrect odds resulting from a technical error.
• Whether bets remain valid when a match starts earlier or later than scheduled depends on the rules applicable to that specific sport.
• If a match is suspended due to weather or any other reason, the result will remain pending until play resumes.

All deposits and withdrawals on Matadorbet are processed in Bangladeshi Taka (BDT). Deposits can be made via bKash, Nagad, Rocket, Upay, and Tap. Bank transfers are also supported. The minimum deposit across all payment methods is ৳200.

Withdrawal Conditions

Your account must be fully verified (KYC) before you can make a withdrawal. The minimum withdrawal amount is ৳500. Withdrawals can only be processed to the same payment method used for the original deposit — this policy is in place for your security.

• Matadorbet does not charge any payment fees.
• Sending or receiving funds through third-party accounts is strictly prohibited.
• Additional documentation may be requested to verify suspicious transactions.
• Winnings derived from bonuses must meet the applicable wagering requirements before a withdrawal can be made.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.

Matadorbet offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. Bonus funds cannot be withdrawn directly — the wagering requirement must be completed first.

How to Understand Wagering Requirements

Wagering refers to how many times you need to bet using your bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you must place a total of ৳10,000 in bets. Whether you win or lose those bets, once the requirement is met, you can withdraw any winnings earned from the bonus.

• Every bonus has a set expiry date — once it expires, the bonus is forfeited.
• Whether multiple bonuses can be active simultaneously depends on the specific terms of each bonus.
• Attempting to abuse bonuses or exploit the system may result in bonus cancellation and account closure.
• Winnings from free bets are paid as profit only, excluding the original stake amount.
• Matadorbet may modify or cancel any promotion at any time.

Matadorbet places the highest importance on responsible betting. Betting is a form of entertainment — it is not a source of income or a solution to financial difficulties. We want every member to play in a healthy and enjoyable way.

Matadorbet offers several self-control tools to help you manage your activity. Setting a deposit limit prevents you from depositing beyond a set amount within a given period. A cooling-off period lets you take a break from betting for anywhere between 72 hours and 6 months. Self-exclusion allows you to close your account entirely.

• Matadorbet is strictly for users aged 18 and above.
• If signs of betting addiction appear Responsible Gaming Get help from this page.
• Never bet more than you can afford to lose.
• Avoid placing bets when you are emotional or under the influence of alcohol.

Matadorbet reserves the right to suspend or permanently close an account without prior notice under the following circumstances. This right is essential to maintaining the overall security and integrity of the platform.

• Creating or operating multiple accounts
• Registering with Incorrect or False Information
• Bonus or promotion abuse
• Collusion or Participation in Match Manipulation
• Money Laundering or Fraudulent Activity
• Allowing minors to access an account

Whether a balance is refunded upon account closure depends on the reason. In cases of standard closure, the original deposit balance will be returned. If the closure is due to a rule violation, the balance may be forfeited.

You can also request account closure at any time by contacting support. In such cases, you will be given the opportunity to withdraw your full remaining balance.

If you have a dispute with Matadorbet, please contact our customer support team first. Most issues are resolved within 24–48 hours. If support is unable to resolve the matter, you may follow the formal complaint submission process.

• All disputes must be raised within 30 days of the incident.
• To submit a complaint, email us at: support@matadorbet.onl
• Please provide betting records, transaction IDs, and screenshots as supporting evidence.
• Matadorbet's decision shall be considered final in all matters.

Matadorbet treats your personal information with the utmost care. We never sell your data to third parties. Your information is used solely for service improvement, KYC verification, and legal compliance. To learn more, please read our Privacy Policy Policy.

The information you provide — your name, mobile number, and ID — is stored on secure encrypted servers. We use your data solely for legitimate purposes and in compliance with applicable law.